1. Introduction Welcome to CloudPOS, a cloud-based Point of Sale (POS), Inventory Management, and Business Management Software developed and operated by Swavy Global Service Nig. Ltd. At CloudPOS, we recognize the importance of protecting your personal information and business data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access or use our software, website, mobile applications, desktop applications, APIs, and related services (collectively referred to as the "Services"). By accessing or using CloudPOS, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect Depending on how you use CloudPOS, we may collect the following categories of information. A. Business Information Business name Business address Industry type Tax Identification Number (TIN), where applicable Business registration details Branch information B. Account Information Full name Email address Phone number Username Password (stored in encrypted form) User role and permissions C. Customer Information When entered by our users, CloudPOS may store: Customer names Phone numbers Email addresses Customer purchase history Loyalty information Outstanding balances D. Supplier Information Supplier name Contact details Business address Payment information Purchase history E. Transaction Information CloudPOS stores transaction records including: Sales Purchases Inventory movements Expenses Returns Refunds Payment records Receipts Invoices F. Device Information When using our Services, we may collect: IP address Browser type Operating system Device model Device identifiers Application version Login timestamps G. Usage Information We may automatically collect information about how CloudPOS is used, including: Pages visited Features accessed Session duration Error logs Performance metrics